Delivery & Returns
Where do we ship?
It's a small world, and we're happy to ship worldwide!
How much does shipping cost and how long does it take?
Nothing! We offer free worldwide shipping!
Delivery to the United Kingdom
Orders within the UK, including the Highlands and Northern Ireland, are shipped by Royal Mail 24hr services. This is generally next-day delivery, but not guaranteed.
Shipping to the United States and Canada
Orders to the USA and Canada are shipped by Royal Mail.
You can expect to receive your order within 5-10 days.
All duties and tariffs for the US are paid upfront by The Leather Store
Shipping to Europe (non EU STAtes only)
Orders to Europe are shipped by Royal Mail.
You can expect to receive your order within 5-10 days.
We are not able to ship to EU member states
Shipping to Rest of The World
Orders to the Rest of The World are shipped by Royal Mail.
You can expect to receive your order within 7-28 days, depending on your location and your domestic postal services and customs clearance times
Shipping services
Once we receive your order, we'll get to work preparing it for dispatch.
We'll send you a shipping notification and tracking number, so you know your order is on its way.
All shipments will require are tracked and may require a signature on delivery, so please ensure you'll be available at your requested shipping address.
What if I'm not in to take my delivery?
If you're not in at the time of your delivery, the courier will leave a card or send an email so you can contact them to arrange a redelivery.
If you need assistance, you can contact us at hello@theleatherstoreuk.com.
Taxes & duties
All duties and tariffs for the US are paid upfront by The Leather Store.
For all other destinations, the consignee is responsible for any customs and import taxes that may apply.
If you’re unsure as to what charges may be due on your order, we strongly advise you to check with your authorities before making an order with us.
AustraliaN customers
There are no import duties or taxes to pay on orders with a value of less than AUD $1000.
Refunds & exchanges
We want you to love your item as much as we do, but we understand that you may wish to return it to us and that's OK.
You have 28 days from the date you received your order to return any unwanted items.
Returned items must be in their original, unused condition with security tags attached.
To make a return, email us at hello@theleatherstoreuk.com, and we'll send you the appropriate return form and instructions.
All refunds are processed within seven working days.
The Leather Store does not cover the cost of return postage for unwanted items.