WHERE DO WE SHIP?
It's a small world, and we're happy to ship worldwide!
HOW MUCH DOES SHIPPING COST AND HOW LONG DOES IT TAKE?
Nothing! We offer free worldwide shipping!
Orders within the UK, including the Highlands and Northern Ireland, are shipped by Royal Mail
United States and Canada
Orders to the USA and most of Canada are shipped by FedEx. Canadian orders which can't be shipped by FedEx (generally very remote areas) are shipped by Royal Mail
You can expect to receive your order within 2-3 days
Orders to Europe are shipped by FedEx.
You can expect to receive your order within 3-5 days
Rest of The World
Orders to the Rest of The World are shipped by Royal Mail.
You can expect to receive your order within 7-28 days, depending on your location and our domestic postal services.
Our smaller items, such as coin purses and tassels, are shipped by Royal Mail
Once we receive your order, we'll get to work preparing it for dispatch
We'll send you a shipping notification and tracking number, so you know your order is on its way
All shipments will require a signature on delivery, so please ensure you'll be available at your requested shipping address
What if I'm not in to take my delivery?
If you're not in at the time of your delivery, the courier will leave a card so you can contact them to arrange a redelivery
If you need assistance you can contact us at email@example.com
TAXES & DUTIES
Buyers are responsible for any customs and import taxes that may apply
If you’re unsure as to what charges may be due on your order, we strongly advise you to check before making an order with us
There are no import duties and taxes to pay on orders with a value of less than US $800
There are no import duties and taxes to pay on orders with a value of less than AUD $800
REFUNDS AND EXCHANGES
We want you to love your item as much as we do, but we understand that you may wish to return it to us and that's OK
You have 28 days from the date you received your order to return any unwanted items
Returned items must be in their original, unused condition with security tags attached
To make a return, email us at firstname.lastname@example.org, and we'll send you the appropriate return form and instructions
All refunds are processed within seven working days
The Leather Store does not cover the cost of return postage for unwanted items.